Behind the Scenes: How American Airlines Uses Twitter to Enhance the Customer Experience
The American Airlines Twitter team provides some of the best customer service in the industry. I took a look behind the scenes to figure out how they do it.
Guest Post: What Andy Missed on his Machu Picchu Trip, Part II
Hello everyone, hopefully you enjoyed my friend Lyle’s first post about some things I missed on my trip to Machu Picchu. Here’s part II, and be sure to check out Lyle’s B&B if you’re ever in the area! Take it away Lyle!
Andy’s Favorite Places in Dallas
I’m a semi-proud resident of Dallas, in that there’s a lot that annoys me about this town but, after living here for 11 years, I guess I’m from here. So let’s talk about my favorite places in Dallas. This is in no way a comprehensive guidebook about Dallas, moreso just to tell you the places I find myself at over and over again, should you visit sometime soon.
That Time I Went to Easter Island
Andy takes a look back at a wonderful trip to the very remote Easter Island
5 Pictures: My Favorite Pictures from Europe
I love Europe, it’s such a fantastic blend of the old and the new. Oddly enough I find it’s typically cheaper to fly to Asia, so I’ve spent more of my time there recently, but Europe (specifically Austria and Slovenia) has a very special place in my heart. I wanted to share some of my favorite pictures from Europe with you!
