While this update doesn’t feature an entirely satisfactory resolution, what I learned from the CEO of the management company deserves to be shared as it tells a more complete story of how this big mistake could’ve happened.
UPDATED: Courtyard by Marriott Clemson trying to cancel dozens of reservations nine months after customers booked them
It seems like this happens every college football season. Some hotel didn’t check the football schedule before loading rates into inventory and then tries to snake their way out of responsibility by blaming “system errors”. Enough of that garbage. Here’s what happened.
It’s time for another edition of What’s the Points! Today we cover the latest Marriott and Starwood acquisition news as well as remind you about the awesome Bluffworks Blazer giveaway going on!
Big news in loyalty land today, Marriott purchases Starwood!
Check out the amazing Grand Hyatt Hong Kong! Also, see how it compared to the JW Marriott Hong Kong that I stayed at a few weeks before.
And had a nice stay at the JW Marriott and took some pictures