American Airlines “innovates” again and puts the AAdvantage program out of its misery

American Airlines “innovates” again and puts the AAdvantage program out of its misery

American Airlines announced today (well, yesterday for me because I happen to be in Japan at the moment) some more Super Happy Fun changes to their AAdvantage program. It’s not just that they’re bad, but American executives continue to lie to investors and consumers by using words like “innovation” or “innovative” or “good” when describing these changes. They are literally copying and pasting what Delta and United have done. That is not innovation, that is laziness.

Click through for all the innovative details…

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